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Offline help files

Table of contents
Created by Caroline Juszczak, last modified by Laura C on Aug 14, 2018

Views: 1,157 Votes: 0 Revisions: 65

 Updated: August 14, 2018

DPA 11.1 Offline help files

DPAIM 11.1 Offline help files

EOC 2.1 Offline help files

IPAM 4.5 Offline help files

IPAM 4.6 Offline help files

IPAM 4.7 Offline help files

NCM 7.6 Offline help files

NCM 7.7 Offline help files

NCM 7.8 Offline help files

NPM 12.3 Offline help files

NPM 12.2 Offline help files

NPM 12.1 Offline help files

NTA 4.2.2 Offline help files

NTA 4.2.3 Offline help files

NTA 4.4 Offline help files

VNQM 4.4 Offline help files

VNQM 4.4.1 Offline help files

VNQM 4.5 Offline help files

SAM 6.6.1 Offline help files

SRM 6.5 Offline help files

SRM 6.6 Offline help files

UDT 3.3 Offline help files

VMAN 8.0 Offline help files


Install local help files

  1. Download the offline help files archive for your Orion Platform product to the Orion server.

    SolarWinds recommends that you download and install the NPM local help files to resolve help links for common components and resources. When installing help for multiple Orion Platform products, follow this procedure for the first product. For the next products, just download and extract the archive to C:\inetpub\SolarWinds.

  2. Extract the .zip archive and move the \documentation folder to C:\inetpub\SolarWinds.
  3. Copy the bin folder from C:\inetpub\SolarWinds\bin into C:\inetpub\SolarWinds\documentation\bin.

    If the bin folder contains the files "App_Code.dll" and "App_Code.compiled", delete the files from C:\inetpub\SolarWinds\documentation\bin.

  4. Open the Internet Information Services (IIS) Manager.
  5. Expand Sites > SolarWinds NetPerfMon, and select the \documentation folder.
  6. Right-click on the folder and convert it to an application.IIS_offlineHelp.png
  7. Log in to the SolarWinds Web Console as an administrator.
  8. Click Settings > Web Console Settings, and then change the "Help Server" to http://localhost or the location of your Web Console.

    If you configured Orion Web Console to use a port other than 80, specify the port in "Help Server". For example for port 8787, enter http://localhost:8787.

Known Issues

  • Some help links, such as those in NetPath and High Availability, do not support offline help.



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