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Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > Verify the SolarWinds-Orion Certificate Failure in Active Diagnostics

Verify the SolarWinds-Orion Certificate Failure in Active Diagnostics

Created by Kate Asaff, last modified by MindTouch on Jun 23, 2016

Views: 1,177 Votes: 0 Revisions: 8

Overview

The certificate test in Active Diagnostics fails with:

Error: Certificate not found
Error: Current user does not have access to the SolarWinds-Orion Certificate

Environment

NPM

SAM

NCM

NTA

SRM

EOC
UDT

IPAM

VNQM

Cause 

Certificate may be missing 

Resolution

  1. Verify the SolarWinds-Orion Certificate exists and is accessible:

https://support.solarwinds.com/Succe...cates_location

 

  1. Recreate the SolarWinds-Orion Certificate: 
    https://support.solarwinds.com/Succe...on_certificate

 

 

 

 

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