Submit a ticketCall us

WebinarWebinar: A checklist for planning your Network Performance Monitor (NPM) upgrade

Are you ready for your next upgrade? To help you plan smoothly, join this webcast to learn more about, SolarWinds® Orion® Installer, SolarWinds Upgrade Advisor, Upgrades Guides, Training Videos, and other resources available. We’ll share key upgrade planning considerations, lessons learned from customers with practical advice from SolarWinds Product Experts. We’ll also give practical tips to identify the estimated time needed and resources, how to prepare the business and IT staff for changes, ways to plan for required system changes, and more.

Register now.

Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > Verify the SolarWinds-Orion Certificate Failure in Active Diagnostics

Verify the SolarWinds-Orion Certificate Failure in Active Diagnostics

Created by Kate Asaff, last modified by MindTouch on Jun 23, 2016

Views: 1,139 Votes: 0 Revisions: 8

Overview

The certificate test in Active Diagnostics fails with:

Error: Certificate not found
Error: Current user does not have access to the SolarWinds-Orion Certificate

Environment

NPM

SAM

NCM

NTA

SRM

EOC
UDT

IPAM

VNQM

Cause 

Certificate may be missing 

Resolution

  1. Verify the SolarWinds-Orion Certificate exists and is accessible:

https://support.solarwinds.com/Succe...cates_location

 

  1. Recreate the SolarWinds-Orion Certificate: 
    https://support.solarwinds.com/Succe...on_certificate

 

 

 

 

Last modified

Tags

Classifications

Public