Submit a ticketCall us

AnnouncementsChange Is Inevitable

Get valuable help when it comes to tracking and monitoring changes. SolarWinds® Server Configuration Monitor (SCM) is designed to help you: detect, track, and receive alerts when changes occur, correlate system performance against configuration changes, compare server and application configuration against custom baselines, and verify application and system changes.

Learn more.

Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > Unable to open Node Details in the Orion Web Console

Unable to open Node Details in the Orion Web Console

Created by Gary O'Donovan, last modified by Karen Valdellon_ret on Sep 19, 2016

Views: 627 Votes: 0 Revisions: 5

Updated September 19, 2016

Overview

When you click and expand a node, the following error message displays:

There was no endpoint listening at net.tcp://clsolwindn:17777/orion/npm/businesslayer that could accept the message.

Environment

All NPM versions

Cause 

 This can occur when Microsoft updates uninstall a required C++ module.

Resolution

  1. Refer to Microsoft Visual C++ requirements for NPM
  2. Identify the missing C++ Module and download it from Microsoft website.

 

 

 

Last modified

Tags

Classifications

Public