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Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > Transaction log for Orion database is full

Transaction log for Orion database is full

Updated Dec 07, 2018


This article provides brief information and steps to resolve the issue when the SQL Server stops processing new transactions (i.e. save data, modify data) due to transaction log being full. In Orion logs, you can find a similar message:

Error Detail-System.Data.SqlClient.SqlException (0x80131904): The transaction log for database 'SolarWinds_Orion' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases


All Orion Platform versions


The issue might be caused by any or all of below:

  • Insufficient disk space
  • Transaction log (LDF) autogrowth restriction
  • Unusually large or not being processed sufficiently transaction log


SolarWinds strongly recommends discussing with DBA first and backing up the database as the following steps will make permanent changes to the Orion database.


  1. Stop all Orion Services on all polling engines and web servers.
  2. Back up the database. This will mark the data in the transaction logs as committed.  
  3. Shrink the log file to reclaim the space. For more information, see How to: Shrink a File (SQL Server Management Studio) (© 2016 Microsoft, available at obtained on December 2, 2016.)


If the log and data files reside on the same drive, consider reviewing the following resource to help avoid future issues:

Best Practices for Managing the Orion Platform Database


Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

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