Submit a ticketCall us

Training ClassThe Orion® Platform Instructor-led Classes

Provided by SolarWinds® Academy, these trainings will introduce users to the Orion Platform and its features, management, and navigation. These courses are suitable for users looking to discover new tips, tricks, and ways to adapt their Orion products to better suit their monitoring needs:
Deploying the Orion Platform
Configuring Orion views, maps, and accounts
Configuring Orion alerts and reports

Reserve your seat.

Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > The use of bootstrapper, agent nodes cannot be added to Orion, or local agent node appears down after installation

The use of bootstrapper, agent nodes cannot be added to Orion, or local agent node appears down after installation

Table of contents
No headers
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 888 Votes: 0 Revisions: 8

When using bootstrapper to install NPM or SAM with Orion Platform 2015.1, you must use update 3 with Microsoft .NET Framework 4.0 for agent-related functionality to work. You should not experience this issue with Microsoft .NET 4.5 or higher.

If agent nodes cannot be added to Orion, or a local agent node appears down after the installation when using bootstrapper:

  1. Download and install Microsoft .NET 4.0.3 from the Microsoft website (http://www.microsoft.com/en-za/download/details.aspx?id=29053).
  2. Restart the SolarWinds Orion Module Engine.
Last modified

Tags

Classifications

Public