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Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > The Submit button on the Polling Settings page is not working

The Submit button on the Polling Settings page is not working

Updated September 18, 2017

Overview

 

Clicking on the Submit button only refreshes the page and does not save the changes made on the Polling Settings page.

Environment

 

Cause 

The BASELINE DATA COLLECTION DURATION is greater than the DETAILED STATISTICS RETENTION which is 7 days by default.

Resolution

  1. Set the BASELINE DATA COLLECTION DURATION to less than or equal to the value of DETAILED STATISTICS RETENTION
  2. Click the Submit button
  3. If problem remains, look for any values with a red blip beside them
  4. Change those values to be  within the recommended settings in popup
  5. Click the Submit button

 

 

 

 

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