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Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > SolarWinds Installer interrupted during preflight check

SolarWinds Installer interrupted during preflight check

Updated May 24, 2018

Overview

When you launch the SolarWinds Orion Installer, it is interrupted with the following error:

Unable to start preflight checks

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Environment

  • SolarWinds Orion Installer

Cause 

The issue is caused by a variety of permissions and policy settings.

Resolution

  1. Close the Installer and log out of the server where you are installing Orion Platform products.
  2. Log in to the server as a local administrator instead of a domain account that can be subject to domain policies or restrictions.
  3. Run the SolarWinds Orion Installer again.

 

 

 

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