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Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > SolarWinds Installer interrupted during preflight check

SolarWinds Installer interrupted during preflight check

Updated May 24, 2018


When you launch the SolarWinds Orion Installer, it is interrupted with the following error:

Unable to start preflight checks




  • SolarWinds Orion Installer


The issue is caused by a variety of permissions and policy settings.


  1. Close the Installer and log out of the server where you are installing Orion Platform products.
  2. Log in to the server as a local administrator instead of a domain account that can be subject to domain policies or restrictions.
  3. Run the SolarWinds Orion Installer again.




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