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Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > Service Tag data in Orion database

Service Tag data in Orion database

Table of contents

Updated: December 20, 2017


Service Tag information is frequently requested by customers so that they can add it to reports that are not created through Solarwinds.  This article addresses the tables (views) that store Service Tag data.



  • NPM 12 and later
  • SAM 6.3 and later


Service Tag information can be found in the following tables:


AssetInventory_ServerInformation:  The column, HardwareSerialNumber contains the Service Tag.  This table also contains the name of the host and system name so isn't necessary to get the node name from the Nodes view.


SELECT siv.NodeID, n.Caption, n.IP_Address, siv.Manufacturer, siv.Model, siv.HardwareSerialNumber

FROM [dbo].[AssetInventory_ServerInformationView] siv


ON siv.NodeID = n.NodeID

WHERE siv.HardwareSerialNumber is not NULL

ORDER BY siv.SystemName


APM_HardwareInfo:  The column ServiceTag, contains the Service Tag.  This view does NOT contain the node name.  Hence one would have to join the contents of this table with the Nodes view to get the node name.


SELECT n.Caption, n.IP_Address, hi.NodeID, hi.Manufacturer, hi.Model, hi.ServiceTag FROM [dbo].[APM_HardwareInfo] hi


ON hi.NodeID = n.NodeID

WHERE hi.ServiceTag is not NULL

ORDER BY n.Caption





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