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Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > SQL Error: Orion SQL Server request timed out. It can be caused by large amount of QoE statistics data NPM

SQL Error: Orion SQL Server request timed out. It can be caused by large amount of QoE statistics data NPM

Created by Roengen Mendoza, last modified by MindTouch on Jun 23, 2016

Views: 1,636 Votes: 2 Revisions: 3

Overview

The following error message appears in the QoE page:

 

Orion SQL Server request timed out. It can be caused by large amount of QoE statistics data. Please contact technical support at www.solarwinds.net/support

Environment

NPM 11.5

Cause 

This error is caused by this obsolete resource in QoE.

Resolution

  1. Open the QoE Summary View.
  2. Click Customize View
  3. Remove the Quality of Experience Application Stats resource.
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