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Repair Orion NPM installation

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Created by Interspire Import, last modified by carolyn.mazenko on Aug 30, 2018

Views: 3,614 Votes: 9 Revisions: 23

Updated August 30, 2018

Overview

This article provides steps to repair an Orion NPM installation. 

For updated steps, see Repair the installation of an Orion Platform product with Windows Control Panel and the SolarWinds Configuration Wizard.

Environment

All NPM versions

Steps

  1. Log in to Orion NPM Server as a Windows Local Administrator.
  2. Apply permissions necessary for Solarwinds to be able to update folder contents
  3. Click Start > Control Panel > Programs and Features.

    This step applies to Windows XP and may vary slightly depending on your Operating System.

  4. Select SolarWinds Orion Network Performance Monitor, and click Change.
  5. Click Next.
  6. Click Change.
  7. Click Next to complete the repair process.

  8. Run the Configuration wizard (should start automatically).

To run a repair of the Core Services, use the above steps, selecting SolarWinds Orion Core Services in step 3.

Apply same for repair of the SAM / APM Server & Application Monitor. 

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