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Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > Orion web performance has noticably slowed since NPM 12/NTA 4.2 Upgrade

Orion web performance has noticably slowed since NPM 12/NTA 4.2 Upgrade

Created by Robert Stidman, last modified by MindTouch on Jun 23, 2016

Views: 1,800 Votes: 1 Revisions: 6

Updated June 22, 2016

Overview

Since upgrading to NPM 12 and NTA 4.2, the Orion web performance has noticably slowed down.

Environment

  • NPM 12.x and NTA 4.2

Cause 

In somecases, antivirus software is causing this issue.

Resolution

  1. Either disable/uninstall the antivirus software from the system, or exclude c:\programdata\solarwinds and c:\program files (x86)\solarwinds from AV.
  2. Re-run the configuration wizard.

 

 

 

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