Submit a ticketCall us

AnnouncementsAre You “Flying Blind?”

When it comes to your complex IT infrastructure, you want to ensure you have a good grasp of what’s going on to avoid any fire drills that result from guesswork. Read our white paper to learn how proactively monitoring your IT environment can help your organization while giving you peace of mind.

Get your free white paper.

Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > Orion to SQL server connection time out

Orion to SQL server connection time out

Created by Wendell Bazile, last modified by Michael.Damron on Jul 18, 2017

Views: 4,123 Votes: 7 Revisions: 5

Overview

The Orion to the SQL server connection is timing out.

Environment

All Orion Core applications

Cause 

Network latency.

Resolution

  1. Stop all Orion services.
  2. Go to C:\ Program Files (x86)\SolarWinds\Orion and open the SWNetPerfMon.db file in Notepad.
  3. Scroll down to the bottom of the file and change the timeout settings to 1200 as follows:
    Connection timeout in seconds
    Timeout=1200
    Database Command timeout in seconds
    CommandTimeout=1200

 

Last modified

Tags

Classifications

Public