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Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > Orion service manager does not stop Collector Data Processor

Orion service manager does not stop Collector Data Processor

Created by Richard Casey, last modified by MindTouch on Jun 23, 2016

Views: 1,713 Votes: 1 Revisions: 3

Overview

The Collector Data Processor fails to stop using Orion Service Manager.

Environment

NPM v10.6 and later

Cause 

There are messages in the Collector Data Processor queues that prevents the service from stopping.

Resolution

  1. Go to C:\Program Files (x86)\Common Files\SolarWinds\Collector.
  2. Run the Solarwinds Collector Control Tool.
  3. Click Delete Collector MSMQ.

 

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