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Orion link on alert is incorrect

Created by Earl.Caranguian, last modified by Rodim Suarez_ret on Apr 10, 2017

Views: 265 Votes: 0 Revisions: 5

Updated April 10, 2017

Overview

This article provides a resolution where the Orion link in the alert email is incorrect.

Environment

NPM 11.5.2 and 11.5.3

Cause

HTTPS issues.

Resolution

  1. Confirm that the alerts are enabled or are executed.
  2. Check in IIS and remove HTTPs with 443 port. If the issue still persists, proceed to the next steps.
  3. Open Database Manager and set SSL to 0 (Disable).
  4. Change IP to All Unassigned.
  5. Reset IIS.

 

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