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Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > Orion installer error: Please wait. Verifying system information and requirements...

Orion installer error: Please wait. Verifying system information and requirements...

Created by Michael Perez, last modified by Craig Healy on Sep 25, 2018

Views: 1,174 Votes: 3 Revisions: 5

Updated September 25, 2018

Overview

This article provides brief information and a resolution to the issue when the Orion installer takes a while to load with the following error:

Please wait.  verifying system information and requirements...

Environment

  • NPM version 12 and later
  • SAM version 6.3 and later

 

Resolution

Open a case with SolarWinds Support and reference this article.  

 

 

 

 

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