Submit a ticketCall us

AnnouncementsSystem Monitoring for Dummies

Tired of monitoring failures disrupting the system, application, and service? Learn the key monitoring concepts needed to help you create sophisticated monitoring and alerting strategies that can help you save time and money. Read the eBook.

Get your free eBook.

Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > Orion Web Console displays a blank white page

Orion Web Console displays a blank white page

Created by Alexander Aguilar, last modified by MindTouch on Jun 23, 2016

Views: 4,840 Votes: 0 Revisions: 5

Overview

The Orion server shows that all services are running but the Orion Web Console does not load and only displays a blank white page.

Environment

NPM 11.5

Resolution

  1. Turn User Account Control off. Refer to Turn User Account Control on or off.
  2. Grant the servername\<authenticated users> and <network service> full rights to the following folder and sub-directories:
    • C:\ProgramData\Microsoft\Crypto
      • C:\Windows\Temp\SolarWinds
      • C:\ProgramData\SolarWinds
      • C:\Inetpub\SolarWinds
  3. Repair the following programs using Uninstall or change or repair a program:
    • JobEnginev2
    • JobsTracker.sdf
    • PollingController.sdf
  4. Restart Orion services.
  5. Open a CMD.exe and execute IISRESET

 

Last modified

Tags

Classifications

Public