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Orion Platform upgrade assistance

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Created by Alexander Aguilar, last modified by Caroline Juszczak on Sep 13, 2017

Views: 2,933 Votes: 0 Revisions: 5

Updated: September 13, 2017

Overview

This article provides information regarding SolarWinds Product Upgrade Advisor and SolarWinds Orion Installer, and how to contact support for assistance during product upgrade.

Environment

Orion Platform

Detail

With the new SolarWinds Orion installer, upgrades have never been easier. If you have the following minimum versions, you can upgrade multiple products by downloading one installer:

  • IPAM 4.2
  • NCM 7.4
  • NPM 12.0
  • Patch Manager 2.1.3
  • SAM 6.2
  • SRM 6.0
  • Engineers Web Toolset 11.0
  • UDT 3.2.4
  • VNQM 4.2
  • WPM 2.1

Even if you have an older versions, you can use the installer to scan your environment and provide your upgrade path. After upgrading to a minimum version, you can continue using the SolarWinds Orion Installer to complete your upgrade.

For other products, visit the SolarWinds Product Upgrade Advisor page for more information on each product's upgrade path. You can call the following numbers if you get stuck during an upgrade process:

  • Americas: +1-866-530-8040
  • EMEA: +353-21-5002900
  • APAC: +61-2-8412-4900

 

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