Submit a ticketCall us

AnnouncementsAre You “Flying Blind?”

When it comes to your complex IT infrastructure, you want to ensure you have a good grasp of what’s going on to avoid any fire drills that result from guesswork. Read our white paper to learn how proactively monitoring your IT environment can help your organization while giving you peace of mind.

Get your free white paper.

Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > Orion Platform 2018.2 Hotfix 2

Orion Platform 2018.2 Hotfix 2

Created by Magdalena.Markova, last modified by Magdalena.Markova on Oct 31, 2018

Views: 1,339 Votes: 0 Revisions: 11

Updated: June 22, 2018

Issues

SolarWinds Orion Platform 2018.2 Hotfix 2 addresses the following issues:

  • Hotfixes are now correctly labeled in the Orion Web Console footer.
  • Top x widgets work without issues.
  • Vulnerability issue with NetObjectPrefix and Period parameters is resolved.
  • Cross-origin resource sharing vulnerability is resolved.
  • Widgets report errors in the weblog correctly.
  • Metrics in the database that do not exist in data models are recorded in logs, they do not cause issues.
  • Cortex utilization of the service directory does not overload the database.
  • The Group by filter on the Manage Nodes view works correctly.
  • The More Actions list on the Manage Nodes view is displayed correctly.
  • Passing custom time zone information in EOC is supported.
  • Using large image files as the background for Network Atlas maps does not cause crashes.
  • You can add multiple Map widgets on the same view without issues.
  • If UPS units do not provide information about battery pack number, the line is hidden in the Orion Web Console widget.
  • The Orion Deployment Health page displays the correct number of tests run on all servers.
  • The Permission Checker on Additional Polling Engines runs without issues.
  • Deployment Health Checks run correctly even when the connection to the server is slow.
  • The SNMP Traps UDP port test on the Deployment Health page runs correctly.
  • The Syslog UDP port test on the Deployment Health page runs correctly.
  • An issue with incorrectly generated SQL query is resolved.
  • Time-out issues in PerfStack are resolved.

 

SolarWinds Orion Platform 2018.2 Hotfix 2 is cumulative with Orion Platform 2018.2 Hotfix 1 that addresses the following issue:

  • Response Time & Packet Loss,  CPU Load & Memory Utilization radial gauge charts disappear when DPA Integration is enabled

Environment

Apply this hotfix if you run any of the following SolarWinds products:

  • Orion Platform 2018.2 products

Notes

  • This hotfix requires SolarWinds Orion Platform 2018.2.
  • This hotfix must be installed on the main polling engine, on any additional polling engines or web servers, and High Availability servers.
  • This hotfix addresses the issue for SolarWinds Orion Platform. 

Installation

  1. Use an administrator account to log in to the server that hosts your SolarWinds Orion installation.
  2. Log in to the Customer Portal and download the installer:
    • To install the hotfix on an Orion server with Internet access, click Downloads > Download Product. Select your product and license tier, and download the Online Installation file. The Orion Installer downloads and installs the hotfix for you.
    • To install the hotfix on an offline environment, download the Hotfix Bundle for Products with Orion 2018.2.
  3. Run the installation file, and follow the instructions in the installation wizard.

After applying this fix, the issues outlined in the description should no longer occur.

Install the Hotfix with SolarWinds HA

Use these instructions to install the hotfix with SolarWinds HA.

The HA pool must be disabled to begin installation. If you install prior to disabling, the pool is automatically disabled.

  1. In the Orion Web Console, click Settings > All Settings > High Availability Deployment Summary.
  2. Select the pool you want to disable.
  3. Toggle High Availability to Off.
  4. Install the hotfix on the primary server in the pool.
  5. Install the hotfix on the secondary server in the pool.
  6. In the Orion Web Console, click Settings > All Settings > High Availability Deployment Summary.
  7. Select the pool you want to enable and toggle High Availability to On.

The Orion Web Console verifies all SolarWinds product versions match across the HA pair before enabling. If you receive errors, check your product versions.

You may need to recreate the HA pool. For details, see Set up an HA pool.

Uninstallation

  1. Use an administrator account to log in to the server that hosts your SolarWinds Orion installation.
  2. Run the Orion Service Manager, click Shutdown Everything, and close the Orion Service Manager.
  3. Navigate to Control Panel > Programs > Programs and Features > View installed updates.
  4. Select "Update for SolarWinds Orion Core Services v2018.2 (HotFix 2)", click Uninstall, and complete the uninstallation wizard.
  5. After uninstalling the hotfix, run the Configuration wizard manually.

For more information, contact Technical Support at https://customerportal.solarwinds.com/.

Last modified

Tags

Classifications

Public