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Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > Main orion server has been upgraded to NPM 12 but additional pollers are still on old version

Main orion server has been upgraded to NPM 12 but additional pollers are still on old version

Created by Norsolihati Selamat, last modified by Steven Bansil_ret on Jul 11, 2016

Views: 1,196 Votes: 1 Revisions: 3

Updated: July 11, 2016

Overview

This article describes the issue when after upgrading the main server to NPM 12, additional pollers are still on version 11.5.2. In order to upgrade to NPM 12, you need to first upgrade it to 11.5.3 and then to NPM 12. Now, the issue is it won't allow me to upgrade to 11.5.3 saying that the main poller is NPM 12 and you are unable to upgrade the additional pollers to NPM 12 without first getting it to 11.5.3. 

Environment

NPM version 12

Resolution

On the Additional Poller server:

  1. Stop the Solarwinds services.
  2. Uninstall all the Solarwinds orion applications.
  3. Install NPM 12 additional poller.

 

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