Submit a ticketCall us

WebinarVisual Monitoring Tactics: Getting More Log Search Value from SolarWinds Log & Event Manager with nDepth Webcast

Do things seem to make more sense when they are visualized? Are you an IT professional or security expert with a wish for more cybersecurity tools that provide an intuitive visual experience? Join Alexis Horn and Jamie Hynds from SolarWinds as they demonstrate how the nDepth feature in LEM can help make visualizing log search results a reality.

Register now.

Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > Incorrect polling status of nodes and interfaces on the Orion Web Console

Incorrect polling status of nodes and interfaces on the Orion Web Console

Created by Hamza Fahey, last modified by MindTouch on Jun 23, 2016

Views: 2,340 Votes: 0 Revisions: 4


This article addresses the issue where most nodes and interfaces appear to have incorrect statuses on the Orion Web Console and the last polled time in the related node details page shows some hours or days in the past.


NPM 11.0.1


This can occur after a SQL connection issue, the MSMQ may fail over and stop processing data, so polled data is not being written to the related SolarWinds database and stalling on the poller.


  1. Delete .mq files in the MSMQ folder.
  2. Upgrade to the latest versions of NPM and all other modules that maybe installed to prevent this issue in future. Refer to the Solarwinds Product Upgrade Advisor


Last modified