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Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > How the Orion Platform polls for availability

How the Orion Platform polls for availability

Table of contents

Updated February 8, 2018


The Orion Platform uses either ICMP (default) or SNMP  to poll devices for status, average response time, and packet loss percentage. This will explain why it takes 5 minutes before the node changes its status to down. 


  • Orion Platform, all versions


The Orion Platform polls every 120 seconds. 

  • If there is no reply, the status is WARNING and Fast Polling occurs every 10 sec for 120 seconds.
  • If there is still no reply after those 12 polls, the status is DOWN.

This is why it takes 5 minutes to show a node as down. 


For more information about node warning levels, see: 

Setting the Node Warning Level in Network Performance Monitor

For more information about Fast Poll activity, see:



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