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Updated January 29, 2018
When you install Orion 2017.3 Hotfix 3 (downloaded on January 4, 2018), the installer hangs.
The system hangs because the SCP/SFTP server is running. A pop-up message should display during the installation procedure that instructs you to stop this service, as shown below:
WARN (null) SolarWinds.Administration.InstallExecutor.InstallMessages.InstallMessageProcessor - MsiMessage: Use Task Manager to shutdown SolarWinds SCP/SFTP Server (ScpServerTray.exe) before continuing. Click Cancel if you want to exit the NCM installer
This issue generates the following error:
ERROR (null) SolarWinds.Administration.InstallExecutor.Executors.MspExecutor - Installer Exception. Error Record: - Error Code: 1603
2018-01-10 16:34:37,473 [19] ERROR (null) SolarWinds.Administration.InstallExecutor.InstallationManager - Exception occured during Executor operation:
Microsoft.Deployment.WindowsInstaller.InstallerException: Fatal error during installation.