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Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > Error when polling Hardware Health

Error when polling Hardware Health

Updated March 12, 2018

Overview

When you poll Hardware Health, the following error is displayed:  

Error occured when importing data to database.
Error in CommitResultToDatabase method.
Commit of  - SolarWinds.Node.HardwareHealth.Snmp failed. System.Resources.MissingManifestResourceException: Could not find any resources appropriate for the specified culture or the neutral culture.  Make sure "SolarWinds.VIM.Strings.CloudMonitoringResources.resources" was correctly embedded or linked into assembly "SolarWinds.VIM.Strings" at compile time, or that all the satellite assemblies required are loadable and fully signed.
   at System.Resources.ManifestBasedResourceGroveler.HandleResourceStreamMissing(String fileName)
   at System.Resources.ManifestBasedResourceGroveler.GrovelForResourceSet(CultureInfo culture, Dictionary`2 localResourceSets, Boolean tryParents, Boolean createIfNotExists, StackCrawlMark& stackMark)
   at System.Resources.ResourceManager.InternalGetResourceSet(CultureInfo requestedCulture, Boolean createIfNotExists, Boolean tryParents, StackCrawlMark& stackMark)
   at System.Resources.ResourceManager.InternalGetResourceSet(CultureInfo culture, Boolean createIfNotExists, Boolean tryParents)
   at System.Resources.ResourceManager.GetString(String name, CultureInfo culture)
   at SolarWinds.Internationalization.Registrar.RootResourceManagerRegistrar.GetResourceString(String ResourceManagerId, String ResourceKey)
   at System.Linq.Enumerable.WhereSelectEnumerableIterator`2.MoveNext()
   at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source, Func`2 predicate)
   at SolarWinds.HardwareHealth.Common.EnumHelper.GetLocalizedProperty(String prefix, Enum property)
   at SolarWinds.HardwareHealth.Data.HardwareHealth.HardwareHealthResultImporter.SetHardwareStatusTexts(HardwareHealthInfo hardwareInfo)
   at SolarWinds.HardwareHealth.Data.HardwareHealth.HardwareHealthResultImporter.ImportSuccessResult(HardwareHealthInfo hardwareInfo, HardwareHealthInfo savedInfo, IEventObject obj)
   at SolarWinds.HardwareHealth.Data.HardwareHealth.HardwareHealthResultImporter.ImportResult(HardwareHealthInfo hardwareInfo)
   at SolarWinds.HardwareHealth.Collector.HardwareHealth.HardwareHealthPollingPlanBase.CommitResultToDatabase(Object customCollectionKey, IEnumerable`1 bags)
   at SolarWinds.Collector.DBProcessing.DBProcessingWorkerWithAccess.ProcessGroupItemInternal(WorkingGroup group, WorkingGroupKey key, List`1 bags)

Environment

  • SAM 6.5 
  • NPM 12.2
  • SRM 6.6 RC

Cause 

The customer is running SRM RC1, but this version is not compatible with his Virtualization Integration Module (VIM) version.

Resolution

Update the VIM to 8.2 RC by installing the latest RC for VMAN or SAM (both of them ship required version of VIM).

This issue is tracked on JIRA CUST-41100

See the Hardware Health Troubleshooting Guide for additional troubleshooting. 

 

 

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