ERROR SolarWinds.Orion.Core.Common.MessageUtilities - Exception caught in method ProvideFault System.Data.OleDb.OleDbException (0x80004005): Unspecified error

Overview

This article provides brief information and a resolution to the following error when importing nodes: 

ERROR SolarWinds.Orion.Core.Common.MessageUtilities - Exception caught in method ProvideFault  System.Data.OleDb.OleDbException (0x80004005): Unspecified error

The event logs or collector logs show similar errors:

2015-12-01 10:29:41,609 [52] ERROR SolarWinds.Orion.Core.Common.MessageUtilities - Exception caught in method ProvideFault
 System.Data.OleDb.OleDbException (0x80004005): Unspecified error

Environment

• ALL NPM versions
• MS Server 2008 and later

Cause 

The error is caused by a problem with the Office System Driver on the server.

Resolution

1. Install the following hotfix from MIcrosoft:

https://www.microsoft.com/en-us/down....aspx?id=23734

  2. Re-import the nodes.