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Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > Disable participation in the Orion Improvement Program

Disable participation in the Orion Improvement Program

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Created by Interspire Import, last modified by Caroline Juszczak on Feb 19, 2018

Views: 1,580 Votes: 0 Revisions: 13

Updated: February 15, 2018


When installing an evaluation version of an Orion platform-based product, you might automatically become a participant of the Orion Improvement Program (OIP) or SolarWinds Improvement Program (SWIP), your usage data might be provided to SolarWinds and used to improve our products.



All Orion Core Platform products, Web Help Desk, Database Performance Analyzer, and Log & Event Manager



Although the data are not strictly anonymous because each SolarWinds installation has its own unique identifier, no sensitive data (such as IP addresses or host names) are collected. The improvement program provides us with valuable data that we use to tailor our products to your needs. Moreover, the improvement program does not impact performance in any way, so please consider participating in it.

If you do not want to provide your statistics to SolarWinds, you can disable this feature.

To disable your participation in the OIP for Orion Platform products:

  1. Log on to your Orion platform-base product server.
  2. Start Orion Improvement Program Settings via Start > All Programs > SolarWinds Orion > Documentation and Support > Orion Improvement Program Settings.
  3. Clear the Send usage statistics... box and click OK.

Your data will no longer be provided to SolarWinds after this.


To disable your participation in the OIP for Log & Event Manager:

  1. Log in to LEM as an Admin.
  2. On the console, select the Manage > Appliances, Settings tab on the right-middle of the screen.
  3. Un-check the Send usage statistics to SolarWinds to help us improve our products, and then click Save.


To disable your participation in the SWIP for Web Help Desk:

  1. Log in to WHD as an Admin.
  2. Navigate to Setup. In General section on the left side of the screen choose Options.
  3. Un-check the I would like to participate in SolarWinds Improvement Program, and then click Save.


To disable your participation in the SWIP for Database Performance Analyzer:

  1. Log in to DPA as an Admin.
  2. On the console, go to Options > Administration > Advanced Options. Locate the SWIP_OPT_IN option (Allow DPA to collect anonymous data through SolarWinds Improvement Program (SWIP)) under the System Options tab, click it and select False value.
  3. Click Update to save your new selection. The option takes effect immediately.
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