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Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > CommVault backup fails on the Orion server

CommVault backup fails on the Orion server

Updated March 13, 2018

Overview

When you back up the Orion server using a CommVault® backup solution, the backup fails and generates event ID 8193 and event ID 513: Invalid security structure.

Event513-II.png

Environment

  • NPM 12.1 and higher

Cause 

  • Invalid entry inside the following registry subtree
  • Volume Shadow Copy service
  • CommVault

Resolution

 

  • Install Microsoft® Update KB2807849 for Windows Server 2012

Based on research by SolarWinds, this issue is not caused by a SolarWinds application. See the following links to troubleshoot the event IDs. 

Event ID: 8193

Event ID: 513

 

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