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Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > CommVault backup fails on the Orion server

CommVault backup fails on the Orion server

Updated March 13, 2018

Overview

When you back up the Orion server using a CommVault® backup solution, the backup fails and generates event ID 8193 and event ID 513: Invalid security structure.

Event513-II.png

Environment

  • NPM 12.1 and higher

Cause 

  • Invalid entry inside the following registry subtree
  • Volume Shadow Copy service
  • CommVault

Resolution

 

  • Install Microsoft® Update KB2807849 for Windows Server 2012

Based on research by SolarWinds, this issue is not caused by a SolarWinds application. See the following links to troubleshoot the event IDs. 

Event ID: 8193

Event ID: 513

 

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

 

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