Submit a ticketCall us

AnnouncementsAre You “Flying Blind?”

When it comes to your complex IT infrastructure, you want to ensure you have a good grasp of what’s going on to avoid any fire drills that result from guesswork. Read our white paper to learn how proactively monitoring your IT environment can help your organization while giving you peace of mind.

Get your free white paper.

Home > Success Center > Orion Platform > Orion - Knowledgebase Articles > Agents using server-initiated communication cannot communicate with the Orion server

Agents using server-initiated communication cannot communicate with the Orion server

Table of contents

Updated Sept 6, 2016

Overview

Agents using server-initiated communication may not be able to communicate with the Orion server when the agent is installed on Windows XP.

Environment

  • Agent version 1.6

Detail

As of agent version 1.6, Windows XP is not a supported operating system.

If you decide to install the agent on Windows XP, you must modify the firewall rules to allow the agent to communicate with the SolarWinds Orion server.

 

 

 

Last modified

Tags

Classifications

Public