Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Orion Platform > Core 2017.x Active Alerts resource does not load and generates an error

Core 2017.x Active Alerts resource does not load and generates an error

Updated: November 10, 2017

Overview

Active Alerts stops functioning and generates the following error:

An error has occurred.

Environment

  • Modules on Core 2017.x

Cause 

The Custom Property was deleted and remains in the alert configurations.

Resolution

  1. Run the following query:
    SELECT Name FROM AlertConfigurations WHERE Canned = 0 AND [Trigger] LIKE '%|CustomProperties%'
  2. Edit each alert and remove remove any non-existent custom property from the trigger condition.
 

 

Last modified

Tags

Classifications

Public