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Home > Success Center > Orion Platform > Cannot Open Orion Report Writer, Syslog Viewer, or Trap Viewer

Cannot Open Orion Report Writer, Syslog Viewer, or Trap Viewer

Table of contents

Updated March 27, 2018

Overview

An error occurs when opening Orion Report Writer, Syslog Viewer, or Trap Viewer:

Cannot connect to SWNetPerfMon database
Error=Invalid connection string attribute

 

CORE-9111.png
 

This usually occurs when TLS 1.0 and 1.1 are disabled. 

Environment

  • All Orion Platform versions

Steps

  1. Install Microsoft® SQL Server® 2012 Native ClientQFE on your Orion application server: https://www.microsoft.com/en-us/down....aspx?id=50402
  2. On your application server, go to "C:\Program Files (x86)\SolarWinds\Orion\"
  3. Make a backup of the file: SWNetPerfMon.db
  4. Open SWNetPerfMon.db in Notepad (as administrator). 
  5. In the top-most section, probably the 4th line, it will say: ConnectionString=provider=XXXXXXXXXX. Change this to: ConnectionString=provider=SQLNCLI11
  6. Do not make any other changes to this file. Save and close the db file. 

 

 

 

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