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Home > Success Center > Orion Platform > Application Centric Monitor > Application Centric Monitor Installation Guide > License your product

License your product

Created by Su-Lyn Rosenberry, last modified by Su-Lyn Rosenberry on Oct 10, 2017

Views: 23 Votes: 0 Revisions: 2

Activate licenses with Internet access

The License Manager automatically detects whether your Orion server has access to the Internet, or whether it is offline.

  1. Open the Orion Web Console.
  2. Click Settings > All Settings > License Manager.
  3. Select each module installed with Application Centric Monitor, click Activate.

    If you are upgrading to ACM, click Add/Upgrade License.

  4. Enter the activation key.
    1. Click Customer Portal, and log in using your Customer ID and password, or your individual user account information.
    2. On the top menu bar, click License Management > License Management.
    3. Click the plus sign next to Application Centric Monitor to display your activation keys.
    4. Copy the unregistered activation keys, and paste it into the Activation Key field in the License Manager Activate window.
  5. Enter registration details, and click Activate.

The license type, the expiration date, the assigned server, and the license key are displayed in the License Manager.

Activate licenses offline

If you have installed your product on a computer without Internet access, the web-based License Manager guides you through offline activation.

  1. Open the Orion Web Console.
  2. Click Settings > All Settings > License Manager.
  3. Select a product, and click Activate.

    If you are upgrading to Application Centric Monitor, click Add/Upgrade License.

  4. Click Copy to Clipboard to copy the unique machine key.
  5. Log in to the Customer Portal, and click License Management > License Management.
  6. In the Customer Portal License Management, expand the product license to activate, and click Activate License Manually.
  7. Paste the unique machine id from clipboard, and click Generate License File. Save the .lic file locally and transfer it to the offline computer.
  8. In the License Manager on the offline computer, choose the .lic file, and click Activate.

Your license is now activated, and the license details are displayed in the License Manager.

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