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Home > Success Center > Network Topology Mapper (NTM) > Recovering Lost Map Credentials

Recovering Lost Map Credentials

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Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 766 Votes: 1 Revisions: 8

Issue:

I lost my NTM credentials.

Resolution:

Follow these steps:

  1. On your NTM server download and extract the tools at http://downloads.solarwinds.com/solarwinds/Support/NTMTools.zip
  2. In the directory where the files are extracted run ChredentialsManager.exe
  3. Find the relevant NTM map in the Target column and view the associated Username and Password values.
  4. If you need to change the credentials, highlight the row and click Edit.
  5. Make your changes and click Save.
  6. Open the map in NTM.
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