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Home > Success Center > Network Topology Mapper (NTM) > NTM - Knowledgebase Articles > No LLDP information obtained from discovered switches

No LLDP information obtained from discovered switches

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Issue:

This is a known issue under investigation.

Resolution:

This workaround sometimes restores LLDP information capture:

 

  1. Open C:\ProgramData\Solarwinds\Network Topology Mapper\Configs\Calculation.cfg in a text editor.
  2. Comment out "<string>RemoveLinksToBridge</string>".   
  3. Save the file.
  4. Open your map in NTM.
  5. Right-click in the map and select Map > Recalculate.
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