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Home > Success Center > Network Topology Mapper (NTM) > NTM - Knowledgebase Articles > NTM Installation Process Fails due to the message "Before installing the x64 version of SQL Server Compact, download and install the x86 version of SQL Server Compact"

NTM Installation Process Fails due to the message "Before installing the x64 version of SQL Server Compact, download and install the x86 version of SQL Server Compact"

Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 872 Votes: 1 Revisions: 8

Issue: 

NTM installation process fails with the following notification message:

Before installing the x64 version of SQL Server Compact, download and install the x86 version of SQL Server Compact. 

Cause: 

Computer has already installed 32-bit version of SQL Server Compact 3.5 SP2.

Note: The issue can happen for computers with SQL 2008 R2. 

Resolution:

1. Before NTM installation, remove installed versions of SQL CE 3.5 (SP1/SP2).
2. Download and install the x86 version of SQL Server Compact. 
3. After the x86 version has been installed, download and install the x64 version of SQL Server Compact.
4. NTM installation process is completed.

Note: Please see the following supporting links related to the  issue: 

MS Details:
http://support.microsoft.com/kb/974247

 

Applies to: NTM

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