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Home > Success Center > Network Topology Mapper (NTM) > NTM - Knowledgebase Articles > Error: NTM fails to start

Error: NTM fails to start

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Issue:

You receive an error upon start-up and NTM fails to start.

Resolution:

Verify that Runtime.cfg file on path c:\ProgramData\Solarwinds\Network Topology Mapper\Configs\ contains these configurations/values:


      *runtimeSettings*
          *setting name="IsFirstRun" value="true"*
          *setting name="ShowGetStarted" value="True" *
          *setting name="OpenRecent" value=""  *
      *runtimeSettings*

 

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