Submit a ticketCall us

ebook60.pngHow to be a Cisco® ASA ace

Our eBook, Thou Shalt Not Pass…I Think?! can help you overcome the challenges of monitoring and managing Cisco ASA firewalls. This eBook is a great read if you’ve been frustrated with monitoring firewalls, managing ACL configs, and troubleshooting VPN connections.

Get your free eBook.

Home > Success Center > Network Topology Mapper (NTM) > NTM - Knowledgebase Articles > Connections between switches are missing L2 information

Connections between switches are missing L2 information

Updated: April 3, 2017

Overview

This article addresses situations where connections between switches are missing L2 information.

Environment

All NTM versions

Workaround

  1. Back up and then open the Solarwinds.NTM.Client.exe.config file in the NTM installation directory (default location, Program Files\SolarWinds\Network Topology Mapper).

  2. Set the value of ShowRecalculationOption to True.

  3. Back up and then open the  Calculation.cfg file in a text editor (default location C:\ProgramData\Solarwinds\Network Topology Mapper\Configs\).
  4. Comment out <string>RemoveLinksToBridge</string> to look like 
    <!-- <string>RemoveLinksToBridge</string> -->.
  5. Save the file.
  6. Open your map in NTM.
  7. Right click the map and select Map > Recalculate.
Last modified

Tags

Classifications

Public