Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > Network Topology Mapper (NTM) > Error: NTM fails to start

Error: NTM fails to start

Table of contents
No headers
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 869 Votes: 0 Revisions: 7



You receive an error upon start-up and NTM fails to start.


Verify that Runtime.cfg file on path c:\ProgramData\Solarwinds\Network Topology Mapper\Configs\ contains these configurations/values:

          *setting name="IsFirstRun" value="true"*
          *setting name="ShowGetStarted" value="True" *
          *setting name="OpenRecent" value=""  *


Last modified