Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Network Performance Monitor (NPM) > You do not have permission to view Net Object N

You do not have permission to view Net Object N

Updated June 7th, 2016

Overview

When you open the Node Details page, you receive the following error for some of the nodes:

 

You do not have permission to view Net Object "N:##"  
This can be any node id designated by the ## at the end of the message

Environment

NPM all versions

Cause 

This is because of the view  settings or account limitation.

Resolution

  1. Open the NPM Web Console.
  2. Go to Settings > Manage Views.
  3. Edit the view called Node Details - summary or if the device is assigned a different Node details view then edit that view.
  4. Remove any limitations.
  5. Save the View.
  6. If no limitations on the view then check the account you are using by going to Settings > Manage Accounts.
  7. Edit the account giving the error and check to see if the account has any limitations and if so remove them.
  8. Verify the error is no longer given when going into the Node Details view.

 

 

Last modified
09:55, 24 Jan 2017

Tags

Classifications

Public