Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Network Performance Monitor (NPM) > You cannot import a UnDP poller into Device Studio

You cannot import a UnDP poller into Device Studio

Overview

Importing .UnDP files into the Device Studio fails with the following error:

You cannot import a UnDP poller into Device Studio.

Notes:

  • Device Studio uses different design than UnDP, and is not backwards compatible with UnDP.
  • Device Studio currently supports pollers that instrument CPU and Memory only. If your existing UnDP pertains to CPU or Memory, use Device Studio to create a new poller with the OID included in your UnDP file.

Environment

All NPM versions

Resolution

Do the following steps to recreate a CPU/Memory UnDP using Device Studio:

  1. Open the UnDP file in the UnDP application in the SolarWinds program group (SolarWinds Orion > Network Performance Monitor > Universal Device Poller).
  2. Click on a relevant poller in your list of existing pollers.
  3. Note the OID.
  4. Open Orion Web Console Settings.
  5. Click Manage Pollers.
  6. Click Add a Poller.
  7. Follow the wizard prompts. Use the OID you noted to create the new poller.
Last modified
08:58, 26 Aug 2016

Tags

Classifications

Public