Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > Website configuration failed: Failure updating ASP.NET script maps in NPM

Website configuration failed: Failure updating ASP.NET script maps in NPM

Created by Interspire Import, last modified by Magdalena.Markova on Oct 04, 2017

Views: 718 Votes: 3 Revisions: 22

Overview

When running the Configuration wizard, the following error appears:

Website configuration failed: Failure updating ASP.NET script maps 

Environment

Orion Network Performance Monitor version 11.5

Cause

The ASP.NET script mapping is not updated.

Resolution

If the IIS 6 Management Compatibility tools don't exist in "C:\InetPub\AdminScripts\", install them:

  1. Open the Server Manager.
  2. Click on Web Server (IIS).
  3. Scroll to Role Services and click "Add Role Services".

You need to install IIS 6 Management Compatibility: IIS6 scripting Tools with the IIS 6 Management Compatibility: IIS6 WMI compatibility roles. Once that is installed, adsutil.vbs will exist.

 

For Orion NPM on a 32-bit server:

  1. Open a command prompt: Start > All Programs > Accessories > Command Prompt.
  2. Go to Volume:\WINDOWS\Microsoft.net\Framework\v4.0.30319\ (enter cd Volume:\WINDOWS\Microsoft.net\Framework\v4.0.30319\)
    where "Volume:" is the volume on which you have installed your local operating system. Typically, this is C:
  3. At the prompt, run the following:
    aspnet_regiis -i
  4. Restart the Configuration wizard: Start > All Programs > SolarWinds Orion > Configuration and Auto-Discovery > Configuration wizard.

 

For Orion NPM on a 64-bit server:

  • Administration scripts are optional in IIS 7.
  • Before performing these steps, make sure that IIS 6 Scripting Tools are installed.
    • Go to IIS > Web Management Tools > IIS 6.
    • Management Capability > IIS 6 Scripting Tools.
  1. Open a command prompt, Start > All Programs > Accessories >Command Prompt.
  2. Open Volume:C:\InetPub\AdminScripts\.
  3. Run the following:
    cd Volume:C:\InetPub\AdminScripts\
    where Volume:is the volume on which you have installed your local operating system. Typically, this is C:
  4. At the prompt, run the following:
    cscript.exe adsutil.vbs set W3SVC/AppPools/Enable32BitAppOnWin64 true
  5. On the same volume, browse to Volume:\WINDOWS\Microsoft.net\Framework\v4.0.30319\ (enter cd Volume:\WINDOWS\Microsoft.net\Framework\v4.0.30319\).
  6. At the prompt, run the following:
    aspnet_regiis -i
  7. Restart the Configuration Wizard: Start > All Programs > SolarWinds Orion > Configuration and Auto-Discovery > Configuration Wizard.

 

Please note the above steps may not work on newer operating systems and you may have to use the .NET repair tool to resolve the issue: https://www.microsoft.com/en-us/download/details.aspx?id=30135

Last modified

Tags

Classifications

Public