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Home > Success Center > Network Performance Monitor (NPM) > Website Configuration Failed: Access to the path "C:\Program Files (x86)\SolarWinds\Orion\Wireless\SolarWinds.Wireless.Strings.dll" is denied.

Website Configuration Failed: Access to the path "C:\Program Files (x86)\SolarWinds\Orion\Wireless\SolarWinds.Wireless.Strings.dll" is denied.

Updated September 26, 2016

Overview

When running the Configuration Wizard as part of an upgrade or HotFix installation, it fails with the error

Website Configuration Failed
Access to the path "C:\Progarm Files (x86)SolarWinds\Orion\Wireless\SolarWinds.Wirless.Strings.dll" is denied.

Environment

All NPM versions

Cause 

Another user is logged in, with Solarwinds Applications running on the server which in turn locks the files.

Resolution

To resolve this all other users need to be logged out and all SolarWinds applications need to be closed:

  1. Open Task Manager.
  2. Go to the Users tab.
  3. Log out any other users other than the account currently being used.
  4. Make sure that no other Solarwinds applications are running (Report Writer etc..).
  5. Run the Configuration Wizard.

 

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