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Home > Success Center > Network Performance Monitor (NPM) > Web Console: Could not connect to 17777 No connection could be made because the target machine actively refused it

Web Console: Could not connect to 17777 No connection could be made because the target machine actively refused it

Overview

This article describes the issue wherein you receive the following error in the Web Console:

Could not connect to 17777 No connection could be made because the target machine actively refused it

Environment

NPM version 11.5.2

Cause 

This issue occurs when SolarWinds Orion Certificate in the Personal CA is not in the trusted root or Permissions are incorrect.

Resolution

  1. Run the permissions checker and add the mission permissions manually.https://support.solarwinds.com/Succe...ission_Checker
  2. Re-run the permissions checker to verify all permissions are correct. https://support.solarwinds.com/Succe...ission_Checker
  3. Copied the Orion certificate out of the Personal CA and pasted it in the Trusted Root and the big red X on the certificate disappeared.

 

Last modified
16:13, 22 Dec 2016

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