Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > Network Performance Monitor (NPM) > VM Stat shows no data

VM Stat shows no data

Created by Herwin Orenday, last modified by Rodim Suarez on Mar 06, 2017

Views: 244 Votes: 0 Revisions: 10


The following message appears on the resource when viewing VM Stats of certain vCenter, ESX host or guest VMs:
Data is not available


  • NPM 11.5
  • IVIM 2.1.0


The cached information from the virtualization summary did not recycle accordingly


  1. Stop all Orion services.
  2. Open Database Manager.
    Go to Add default server > Expand your database  > right click SolarWindsOrion > Select New Query .

  3. Run these commands to expedite the process:
    delete from vim_resourcepools
    delete from vim_pollingtasks

  4. Restart Orion services.



Last modified