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Home > Success Center > Network Performance Monitor (NPM) > VM Stat shows no data

VM Stat shows no data

Created by Herwin Orenday, last modified by Rodim Suarez on Mar 06, 2017

Views: 244 Votes: 0 Revisions: 10

Overview

The following message appears on the resource when viewing VM Stats of certain vCenter, ESX host or guest VMs:
Data is not available

Environment

  • NPM 11.5
  • IVIM 2.1.0

Cause 

The cached information from the virtualization summary did not recycle accordingly

Resolution

  1. Stop all Orion services.
  2. Open Database Manager.
    Go to Add default server > Expand your database  > right click SolarWindsOrion > Select New Query .

  3. Run these commands to expedite the process:
    delete from vim_resourcepools
    delete from vim_pollingtasks

  4. Restart Orion services.

 

 

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