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Home > Success Center > Network Performance Monitor (NPM) > VCenter Polling Missing Environmental Objects

VCenter Polling Missing Environmental Objects

Updated July 29, 2016



This article provides brief information and a resolution to the issue when VMware statistics such as CPU and Memory and Environmental objects are not polled. With regards the querySpec.size setting in vsphere 5.5 update 2 and above.



  • NPM 
  • SAM 




In vSphere 5.5 Update 2D and later and vSphere 6.0, a limit is set to the number of entities that are included in a database query. The limit protects the vCenter Server database from receiving large queries.


The following error in the VIM.Collector.Jobs.log on the orion server in C:\ProgramData\Solarwinds\Logs\VIM\Jobs.

System.Web.Services.Protocols.SoapException: A specified parameter was not correct.



Request processing is restricted by administrator



VMware KB:

Performance charts are empty and displays the error: Request processing is restricted by administrator                    

(© 2016 VMware, Inc., available at, obtained on July 29, 2016.)




Last modified
14:52, 8 May 2017