Submit a ticketCall us

Announcing NCM 7.7
With NCM 7.7, you can examine the rules that make up an access control list for a Cisco ASA device. Then you can apply filters to display only rules that meet the specified criteria, order the rules by line number or by the hit count, and much more.
See new features and improvements.

Home > Success Center > Network Performance Monitor (NPM) > User can change password with limited account

User can change password with limited account

Table of contents
Created by Verwin Ubana, last modified by MindTouch on Jun 23, 2016

Views: 73 Votes: 0 Revisions: 6


This article serves as a workaround for letting the user change their password but they still have a limited access on the Solarwinds website.

Please take note of the following:

  • This will be managed by SW administrator.
  • It is possible for the user to assign himself an admin access to the SolarWinds Web Console.




  1. On your orion server, go to Start > All Programs > Solarwinds Orion > Advance Features > Database Manager.
  2. Click Add default server.
  3. On Database Manager, browse to Accounts Table.
  4. Identify the user account that you want to edit. 
  5. Highlight the row and select "Enable table editing".
  6. Since you created the user as limited user, you just need to change the "AllowAdmin" column. Change "N" with "Y".
  7. Click "Enable table editing" for the changes to take effect.
  8. Verify the changes you made by clicking again the "Execute query". Data should show the updated info you made. 
  9. Try to login to SolarWinds website to change the password in Orion website > Settings > Users Accounts > Manage Accounts.


Last modified
23:58, 22 Jun 2016