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Home > Success Center > Network Performance Monitor (NPM) > Upgrade to NPM 12 fails with configuration wizard error

Upgrade to NPM 12 fails with configuration wizard error

Updated July 18, 2017

Overview

The following configuration wizard error is displayed when upgrading from NPM 11 to NPM 12:

Website configuration failed:
Access to the path 'c:\InetPub\solarwinds2' is denied

Environment

NPM 12

Cause 

This occurs when bindings are not set up correctly in IIS.

Resolution

Change the bindings to HTTPS in IIS to match the Websites table.

If the issue is not resolved, rebuild the SolarWinds website. It may be necessary to complete the entire set of steps for complete resolution.

 

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