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Home > Success Center > Network Performance Monitor (NPM) > Upgrade error: olelib.tlb failed to unregister HRESULT -2147319780

Upgrade error: olelib.tlb failed to unregister HRESULT -2147319780

Created by Malik Haider, last modified by MindTouch on Jun 23, 2016

Views: 126 Votes: 0 Revisions: 4

Updated June 13, 2016

Overview

This article addresses the following error that appears when upgrading the additional polling engine:

Module C:\Program Files (x86)\SolarWinds\Orion\olelib.tlb failed to unregister. HRESULT -2147319780. Contact your support personnel.

 

 

 

Environment

NPM 11.0 and later

Cause 

This can occur when another process running on the system is using a file in relation to SolarWinds.

Resolution

  1. Verify that there are not other SolarWinds processes running on the system. If any, open the Task Manager and end the process.
  2. Rerun the installation.

 

 
 
 

 

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