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Home > Success Center > Network Performance Monitor (NPM) > Upgrade Failure Error: [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied

Upgrade Failure Error: [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied

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Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 6,131 Votes: 0 Revisions: 11

Issue:

The NPM Configuration Wizard fails during an upgrade with the error:

Error = [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied.

Cause: 

The unnecessary space after the SQL server name may be the cause of this issue.

Resolution:

  1. Run the Configuration Wizard selecting all three options - How to Run Configuration Wizard.
  2. Remove the unnecessary space after the SQL server instance name and complete the wizard.

Applies to:  NPM v10.7

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