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Home > Success Center > Network Performance Monitor (NPM) > Unexpected Website error: Could not load file or assembly

Unexpected Website error: Could not load file or assembly

Created by Jane Baylon, last modified by MindTouch on Jun 23, 2016

Views: 1,001 Votes: 1 Revisions: 6

Overview

The following error is received when trying to access the Web Console after uninstalling NCM as a trial or full version

 

Could not load file or assembly 'Infragistics2.WebUI.UltraWebNavigator.v8.2, Version=8.2.20082.1000, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb' or one of its dependencies. The system cannot find the file specified. (C:\InetPub\SolarWinds\orion\ncm\resources\ncmsummary\web.config line 23)

Environment

  • All Orion versions
  • All NPM with NCM integrated

Resolution

  1. Go to Start > Control Panel > Uninstall a program > "SolarWinds Core Services" > REPAIR.
  2. Run and complete Configuration Wizard.
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