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Home > Success Center > Network Performance Monitor (NPM) > Unexpected Website Error: The settings property 'DPA.DPASummaryViewID' was not found

Unexpected Website Error: The settings property 'DPA.DPASummaryViewID' was not found

Updated July 24th, 2016

Overview

When opening the Web Console and trying to log in, the following error is showing:

Unexpected Website Error: The settings property 'DPA.DPASummaryViewID' was not found

Environment

NPM 11.5 

Cause 

There is a problem with DPA Orion Integration Module.

Unexpected Website Error: The settings property 'DPA.DPASummaryViewID' was not found

Resolution

  1. Remote session to Orion server.
  2. Go to Control Panel:
    1. Locate SolarWinds DPA Orion Integration Module 
    2. Right click and select Repair.
    3. After the repair finishes, you must reboot if asked, and then run Configuration Wizard.  If no reboot, it will initiate on its own.
  3. Open the Web Console to confirm that it is working.


Alternate solution:

If you are not using DPA, uninstall the DPA integration piece and then run the Configuration Wizard.

 

Last modified
09:47, 1 Jun 2017

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