Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > Network Performance Monitor (NPM) > Unexpected Website Error Could not load file or assembly: Infragistics2.WebUI.UltraWebNavigator

Unexpected Website Error Could not load file or assembly: Infragistics2.WebUI.UltraWebNavigator

Table of contents
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 2,267 Votes: 3 Revisions: 11

Issue:

The web console is showing an error message during upgrade for NPM or NCM:
Unexpected Website Error Could not load file or assembly 'Infragistics2.WebUI.UltraWebNavigator.v8.2, Version=8.2.20082.1000, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb' or one of its dependencies.
The system cannot find the file specified. (C:\InetPub\SolarWinds\orion\ncm\web.config line 39)

 

Could not load file or asssembly 'Infragistics2.WebUI.UltraWebNavigator.v8.2, Version=8.2.20082.1000, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb' or one of its dependencies. The system cannot find the file specificed. (C:\InetPub\SolarWinds\Orion\NCM\Resources\NCMSummary\web.config line 23)

Cause:

The Infragistics2.WebUI.UltraWebNavigator.v8.2 is missing in the C:\Windows\Assembly folder.

Resolution:

1. Repair the SolarWinds Core Services.
  • For Windows 2003 - Go to Control Panel > Add/Remove Programs > SolarWinds Orion Core > Repair.
  • For Windows 2008 - Go to Control Panel > Programs and Features > SolarWinds Orion Core > Repair.
2. Go to C:\Windows\Assembly.
    Check that the missing file Infragistics2.WebUI.UltraWebNavigator.v8.2 is in the Assembly folder.
3. Run the Configuration Wizard - How to Run Configuration Wizard.
4. Check that the web console is loading properly. You can do this by going back to the page where the error previously appeared.


Applies to: Core, NPM, NCM

Last modified

Tags

Classifications

Public